Privacy Policy

EXPERT ELECTRICAL, SOLAR & AIR IN CAIRNS

PRIVACY POLICY

1. Commitment to Privacy

Buzzed Energy is committed to protecting your privacy and ensuring your personal information is handled responsibly and transparently. This policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Personal Information We Collect

We collect personal information such as:

Names

Addresses

Email addresses

Phone numbers

Any other details required to provide our services.

This information may be obtained through:

Direct correspondence (email, phone, or in-person)

Our website, including via online forms and cookies

Third-party referrals or publicly available sources.

3. Purpose of Collecting Personal Information

We collect your personal information to:

Provide electrical, air conditioning, security, and solar services.

Respond to your inquiries and provide customer support.

Send updates about our services and special offers (you can opt out anytime).

4. Sensitive Information

Buzzed Energy does not collect sensitive information such as racial, political, or religious data unless required by law or with your consent.

5. Disclosure of Personal Information

Your information may be shared with:

Approved third parties necessary to deliver our services.

Authorities, if required by law.

We do not sell your personal information to third parties.

6. Security of Personal Information

We implement industry-standard measures to protect your personal information from misuse, loss, and unauthorised access. Data no longer needed is securely destroyed or de-identified, except as required by law.

7. Accessing and Updating Your Information

You can access or update the personal information we hold about you by contacting us. Proof of identity may be required. We ensure corrections are made promptly to maintain accurate and up-to-date records.

8. Changes to This Policy

This privacy policy may be updated occasionally to reflect legal, regulatory, or operational changes. The latest version will always be available on our website.

9. Complaints and Contact

If you have questions, concerns, or complaints about our privacy policy, contact us at:

Buzzed Energy

6 Mills Cl, Manoora QLD 4870

0407 630 753